SHIPPING POLICIES

SHIPPING TIMES
It is our goal to process and ship your order on the Monday or Tuesday following receipt of your order. Delivery is estimated 3 to 5 business days for the West Coast and 7-10 days for the East Coast weather permitting. You will receive a tracking number once your label is printed, however that tracking number will not become active until your order has been picked up and is in transit. The tracking number will allow you to check on the delivery status of your order through UPS.com. Any changes to your package, once in transit can be made through UPS MY CHOICE. To schedule a faster shipping time or a later shipping date, please contact us directly at 707-935-1791.

WEATHER ADVISORY
B. Wise Vineyards will not ship your wine when temperatures reaches above 90 degrees or below 40 degrees. Your order will be packed and sent out once it is safe. Our shipping department will send you an email with the tracking once your wine leaves the winery. The majority of our packages are sent UPS ground. Should you like your wine to be shipped to an area with high temperatures, we highly recommend selecting the Next Day Air shipping option; however we highly discourage customers from shipping during extreme heat. Adversely, orders being shipped to states that experience extreme winter weather will be delayed until weather subsides.

SHIPPING PREFERENCES
UPS and FedEx require an adult signature at time of delivery for all alcohol purchases and will not leave package on a doorstep or with a minor even if requested by the purchaser. Please take this into consideration when selecting your shipping address.

SHIPPING RATES
B. Wise Vineyards ships wine via UPS-ground. FedEx can be used as well when need be. All prices are determined upon the weight of the package and the destination zip code. UPS will quote all orders directly and B Wise Vineyards will charge at the time of the order. We are unable to ship to P.O. box or APO/FPO address. If you need to expedite shipping please call us at 707-935-1791.

UNDELIVERABLE PACKAGE AND RETURNED PACKAGES
UPS will attempt to deliver packages containing alcohol 3 times before returning it to B. Wise Vineyards. B. Wise Vineyards is not responsible for additional shipping charges. All undelivered packages will be processed as a return. Then we will contact you to arrange re-shipping of your package. Additional charges will apply when packages are returned or re-routed. Please take this into consideration when selecting your shipping address for an order.

WE DO NOT SHIP ALCOHOL TO THE FOLLOWING STATES
The following states are prohibited by state law: Alabama, Alaska, Hawaii, Kentucky, New Hampshire, Oklahoma, South Dakota, and Utah.

INTERNATIONAL SHIPPING
We are happy to discuss international shipping. Rules and regulations are constantly changing so please call us at 707-935-1791 to discuss your need.

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